Or to quote one of the permaculture principles, “observe and interact.”
I see a large part of my role as an aromatherapist and massage practitioner as being one of educator. However, I am reminded almost every week that another large part of my role is to learn from my clients. No too are the same, even if they have the same medical diagnosis individual differences will probably mean I don”t use exactly the same blend of oils and the massage will be different too based on a combination of what they tell me and what I find with my hands during the massage.
While it may make the job more complex it also makes it much more interesting than if everyone were the same.